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Automatic Polling/Calling

Service for organizing automatic survey of customers and employees using IP telephony and SMS notifications. This service is used to notify customers about new products and promotions, conduct surveys, automate business processes, and for other purposes.

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Scope of Application

The service of automatic polling/calling allows you to solve the following tasks of the organization:

Staff performance evaluation

Calling call center and front office employees to assess the speed of response to incoming calls.

Security and safety

Regular calls to security personnel during duty in order to prevent such events as falling asleep, incapacity for work due to poor health, absence at the workplace, and others

Time tracking

Survey of employees about their presence/absence at the workplace and the reasons for their absence to free HR specialists from routine tasks

E-commerce/Sales

Surveying customers about services rendered and goods purchased in order to get feedback from them and increase the base of loyal customers

Marketing and Advertising

Informing customers about new products, promotions, services, events, as well as a reminder of online and offline events to ensure the attendance of participants

Payment of bills and repayment of receivables

Reminding clients of debt before the due date to reduce the number of outstanding invoices and receivables

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How It Works

You describe the task and the expected result

Task description

We install the system in your infrastructure or in our cloud

Implementation

You regularly receive reports in a format convenient for you

Reporting

We analyze the problem and offer the best solution

Solution selection

Dashboard Report Example

Dashboard for executives

Informs about the actual mode of work of employees at remote work. The data is taken from the Automatic Employee Survey System.

The Reasons Why You Should Order From Us

The service can be used right away, you do not need to buy hardware and software

The report is generated automatically and eliminates the effect of the "human factor"

We are flexible to each client's request

Reviews

a report that reflects complete information about the health status of employees, as well as presence / absence at the workplaceDue to the COVID-19 pandemic, many of our employees have switched to a remote work format. In order to find out their health status, track their presence at the workplace (both outside the office and in the office), every morning I had to spend a lot of time contacting each employee. The HR Assistant service does this work for me, and I can do my current tasks without being distracted by daily phone calls to employees. During the day, I receive an automatic mailing - a report.

The benefits that I tracked during the period of using the HR Assistant:
- saving working time;
- a report that reflects complete information about the health status of employees, as well as presence/absence at the workplace.

Aliya Ludvik

HR manager at NAT Kazakhstan JSC

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Extensive practice and knowledge base

Over 20 years of work in IT, we have gained extensive experience in the development, maintenance and expertise of information system and software for healthcare, banks, the public sector, culture, energy, logistics and other sectors of the economy.

In our company, a dedicated team of specialists works on each project: a project manager, a business consultant, a developer, an IT architect, a tester and a designer.

The activities of our company comply with the state and international quality management standards ISO 9001-2016 and ISO 14001-2016. In 2012, we obtained the CMMI level 3 certification.

We have experience in the implementation of high-load information systems and other projects of a high degree of complexity, including the integration of corporate systems with government databases.

High-quality software implementation is ensured through various types of testing. Our experts check the product for errors, conduct functional and load testing.

Our most valuable resource is our employees. The average age of our specialists is 33 years old while the average duration of their work experience in the specialty is 11 years.

Why People Trust Us

Team model of project management

Industry compliance

Implementation of complex projects

Quality control

Our employees

Our Clients